Buying a calendar
Delivery & Returns
How your calendar reaches you, and what happens if you change your mind.
Delivery
Printed calendars are posted to the address you give at checkout. Please allow up to 14 days for delivery within the UK. Postage is added at checkout and shown before you pay, so you always see the total before confirming.
We post to UK addresses. If you are outside the UK and would like a calendar, please get in touch before ordering and we will tell you what postage would cost.
Every calendar is sent by Royal Mail. We are a small volunteer team, so orders are usually posted in batches rather than the same day.
Digital pages
Buying a calendar also gives you a personal licence to download the PDF pages from your account. Those are available as soon as your payment has gone through — you do not have to wait for the post.
Changed your mind
Under the Consumer Contracts Regulations you may cancel a printed calendar within 14 days of receiving it, for any reason. You then have a further 14 days to send it back to us.
To cancel, contact us with your order reference — it begins `LFC` and is on your confirmation email. We will tell you where to send it.
Please return the calendar unused and in a condition we could sell on. The cost of posting it back is yours unless the calendar arrived damaged or we sent the wrong thing.
Digital downloads are exempt once you have accessed them. That is standard for digital goods and is why the download and the printed copy are treated separately here.
Refunds
Once we have the calendar back, we will refund you within 14 days, to the card you paid with. That includes the standard postage you paid to receive it.
Damaged or wrong
If your calendar arrives damaged, or is not what you ordered, tell us within 14 days and we will replace it or refund you in full, including the cost of sending it back. You do not need to give a reason and this does not affect your legal rights.
Where the money goes
Every calendar sold raises money for the charities named on this site. Printing, postage and payment processing are met first, and what is left is divided between them.